Reynaldo Garcia - Conversational AI, IVR & IVA Expert

About Me

Hello, I'm Rey! I have a passion for AI-driven CX solutions, and spent years helping businesses optimize their Chatbot, Conversational AI, IVR, and IVA strategies. I've guided clients through AI deployments, ensuring seamless integrations and strong ROI. My experience in enterprise customer success means I thrive on building relationships, solving problems, and keeping projects on track. I love technology that makes life easier, and I enjoy tackling challenges with a hands-on, human first approach. When I’m not working, you’ll find me exploring new tech, spending time with my kids, or battling my inbox.

Let's build something incredible together!

Services Offered

Conversational AI Design and Optimization

Crafting seamless chatbot and voice assistant experiences.

$75/hour

Prompt Engineering & LLM Optimization

Includes prompt design, testing, and optimization for fine-tuned performance.

$60/hour

Voicebot Development

Transitioning text-based chatbots into voice assistants.

$90/hour

AI/BOT Strategy

Helping businesses improve their customer engagement.

$80/hour

Technical Documentation and Knowledge Base Creation

Creating SOPs, FAQs, and internal docs.

$45/hour

Contact Me:

Email: reygarciajr88@gmail.com

LinkedIn: linkedin.com/in/reynaldogarciajr88/

UpWork: upwork.com/freelancers/sayheyrey